Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Customer Care Assistant supporting distribution operations at Lylu Wear in South Dakota. Handling customer inquiries, updating on orders, and coordinating logistics with a remote work option.
Responsibilities
- Handle customer inquiries related to orders.
- Provide updates on shipping and delivery status.
- Coordinate with warehouse and logistics teams.
- Resolve order issues in a timely manner.
- Document cases in internal systems.
- Maintain clear and professional communication.
Requirements
- Experience in customer service is preferred.
- Strong written and verbal English skills.
- Comfortable with CRM or ticketing tools.
- Well-organized and detail-focused.
- Able to work independently from home.
- Must be currently based in South Dakota.
Benefits
- Remote role within South Dakota.
- Part-time or full-time options.
- Flexible scheduling.
- Structured onboarding and support.
- Collaborative and friendly team.
- Long-term role with stability.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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