Project Manager at Lumanity overseeing qualitative and quantitative market research projects. Responsible for managing fieldwork from commission to analysis delivery while ensuring high standards.
Responsibilities
Manage aspects of fieldwork from point of commission to delivery of analysis, whilst maintaining consistently high standards
Develop and manage suppliers of qual and quant services to Lumanity Insight
Provide frequent and proactive dialogue with internal and external project stakeholders and suppliers
Multi-task across a number of often complex multi-market projects and act as an effective Lumanity team member, with enthusiasm and creativity
Prepare costings for proposals
Evaluate feasibility of projects
Negotiate with suppliers
Development of Project Management skills by managing a certain number of projects to the adequate level
Set up and attend project kick-off meetings
Advise on online questionnaire design
Arrange fieldwork logistics and commission agencies
A/E process training
Reconciliation of AE
Finalise budgets with suppliers
Link checking
Organise all field-work administration
Set up and attend briefings (agency/analysis/CRs)
Fieldwork management/liaison with fieldwork suppliers, scripting teams, DP and coding/AE suppliers
Updates – liaison with team/suppliers – responsibility for regular and timely updates regarding recruitment to the team and the client
Organisation of focus vision/other appropriate digital platforms
Setting up TDIs (allocating TDI interviews to research team)
Booking external moderators as required
Liaising with analysers
Liaising with moderators/CRs
Dealing with queries from agencies and recruiters
Manage field portal for project outputs (audio/video files) – co-ordinate with facilities/agencies re delivery of materials/stimuli
Requirements
Strong experience in qual and quant fieldwork within the healthcare market research industry
Ability to communicate in the most appropriate manner
Confidently take full ownership for delivery on any assigned project
Ensuring all deliveries (at least) meet expectations
Accuracy of work (Fieldwork)
Completing all allocated tasks on time and to the highest standard
Full accountability for timings and ensuring it delivers to brief
Relationships with colleagues: strive to improve work situations, be a fully participating team member and encourage this in others, be approachable
Building trust and confidence by anticipating needs and respond speedily and effectively
Forward thinking
Solution seeking and open minded to challenging briefs and requests
Demonstrating flexibility and ability to adapt and tailor existing models
Time management – ensure you deliver on time and any peaks of work are delegated where appropriate
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