Manager II leading philanthropic strategy through board member engagement for CRS. Collaborating across divisions to enhance fundraising initiatives and donor relations.
About the role
- Property Manager at Moginie James responsible for exceptional customer service and tenant support. Collaborating with the property management team in maintaining high service standards and compliance regulations.
Responsibilities
- Reporting to the Team Manager/Head of Centre
- Provide excellent levels of both telephone and written communication for the duration of the tenancy
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service
- Communicate maintenance issues to the landlord with a solution
- Update all parties on a regular basis by phone, email or text and logging notes
- Make regular ‘well being’ calls to the landlord
- Work with the property management team to ensure all works are completed and invoiced
- Ensure all mandatory compliance / legislation is in place on all properties
- Work with the Property Visit Clerks to ensure all properties have been inspected
- Place calls to all managed landlords and tenants prior to vacation
- Ensure check out process is followed and communication is sent out
Requirements
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Full UK Driving License Required
Benefits
- Competitive base salary and additional incentives
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
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