About the role

Software Engineer responsible for developing scalable features for Loopio’s web platform. Collaborate with cross-functional teams to deliver high-impact solutions and enhance user experiences.

Responsibilities

Leading and rapidly building end-to-end features from scratch for Loopio’s web platform
Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software
Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first
Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback
Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback
Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features.
Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus!

5+ years of professional software development experience
Proven track record of designing and delivering complex software systems at scale.
Strong experience in backend/API background of either PHP, Python or Java
Experience in frontend development, with a solid understanding of React and JavaScript
Strong understanding of database design and RDBMS such as MySQL.
Proficient in using and designing RESTful APIs
Mentorship to other engineers through coaching, design, and code reviews.
Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable.
Comfortable guiding technical design discussions and facilitating technical decision making
A growing passion for driving processes and improving software development productivity for your team
Experience designing and consuming RESTful APIs and integrating with third-party systems.
Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps

Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
We’ll set you up with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days.
You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company.
Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities
Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.