Hybrid Cloud & M365 System Consultant

at Long View Systems

• Job title: Cloud & M365 System Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$60,835 - CA$79,847 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, AWS, Azure, Chef, Cloud, DNS, Docker, Google Cloud Platform, JavaScript, Kubernetes, Postgres, Puppet, Python, SQL, Terraform
• Location requirements: Hybrid, Calgary, Canada

About the role

• Cloud & M365 System Consultant role focused on client solutions in Microsoft services, enhancing operational efficiency. Support for Exchange, Cloud Platform, Office 365, and Managed IT Services clients.

Responsibilities

• Oversee and manage all aspects of Microsoft 365 admin centers, including Exchange, SharePoint, Teams, Intune, and other M365 services, ensuring smooth operation, user management, and service optimization
• Create and pilot Intune application configuration and/or protection policies
• Distribution of pre-packaged applications from the Apple Store or Google Play store to mobile devices, and distribution of Windows 10/11 applications that have already been packaged via Intune
• Troubleshoot widespread device enrollment issues identified by Tier 1 or Tier 2 affecting multiple devices.
• Implement automation tools and scripts for streamlined cloud operations and maintain comprehensive documentation for configurations and procedures
• Work with 3rd party integrators, external consultants or vendors to implement new technologies, adjust current deployments and apply best practices
• Act as the go-to technical resource assisting multiple clients with Microsoft Messaging technologies & Cloud platform support for Azure, AWS, & GCP
• Troubleshoot issues with Entra ID Subscriptions, AD, Teams/Teams for Business online, Microsoft Teams and other Messaging related infrastructure
• Work with a dynamic team of M365 & Cloud support specialists
• Provide recommendations on how to improve efficiencies with the technologies we support
• Assist with other technical infrastructure support activities as required

Requirements

• 5+ years’ experience as a Messaging Specialist in a Microsoft environment, supporting versions of Exchange from 2010 – 2019 and Teams
• 2+ years’ experience supporting and maintaining Cloud platforms (Azure, AWS, GCP), Microsoft 365 services including Teams
• Solid understanding of Microsoft Voice and voice integration with on-premises Teams
• Strong background in infrastructure support including Active Directory, Azure Active Directory, AD Connect and DNS
• 2+ years’ experience managing Microsoft 365 using PowerShell
• Familiarity with Microsoft 365 Security and Compliance center, Cloud App Security and Microsoft Defender for Office 365, Intune
• Experience developing, deploying, and maintaining microservice deployed platforms
• Strong understanding of HTTP protocol, RESTful API's, SDK's, SaaS models
• Experience working with relational databases on different technology platforms like Microsoft SQL or PostgreSQL
• Experience working with and managing code repositories
• Experience working with CI/CD tools like Azure DevOps and GitHub, GitLab, JavaScript, PowerShell, Python, SQL, Ansible, PowerShell, Terraform, Docker, and cloud-native technologies
• Solid experience in coding
• Experience working with container technologies such as Kubernetes is considered an asset
• Experience in working with Puppet or Chef for automation and configuration is considered an asset
• Knowledge of multi-factor authentication
• Knowledge of multiple mail gateways & mail filtering tools
• Strong written and verbal communication skills
• Excellent problem-solving and multitasking skills

Benefits

• Great people and culture
• Comprehensive benefits package from day one
• Recognition programs
• Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities