Senior Service Designer at Nexer working on complex service developments from insight to implementation. Collaborating with clients in both the private and public sectors to create value - driven solutions.
About the role
- Intern position assisting with design and user experience for Lojas Renner S.A. Collaborating on e-commerce usability and taxonomies.
Responsibilities
- Help ensure alignment between the pillars of content, users, and context to improve e‑commerce usability and overall experience;
- Support the management of taxonomies, metadata normalization, categorization, navigation and search across our digital customer journey;
- Produce basic analyses (spreadsheets, search-term reports, navigation analysis);
- Contribute to data gathering and mapping (benchmarks, processes, references) and to research with internal and external users;
- Assist in creating and updating internal documentation and in implementing area improvements within the company.
Requirements
- Currently enrolled in a Library Science program (preferably from the 4th semester onward)
- Knowledge of information organization
- Basic understanding of taxonomy, categorization, terminology and metadata
- Basic proficiency with spreadsheet tools (Excel)
- Attention to detail and strong writing skills
- Well organized
- Curious and eager to learn
- Good communication skills
- Proactive and adaptable
- Have completed coursework in Information Architecture or similar subjects
- Interest in user experience and e‑commerce
- Familiarity with user research and documentation
- Basic knowledge of Figma, artificial intelligence, SEO and analytics
Benefits
- Transportation voucher and/or shuttle service for positions at our Distribution Centers (DCs)*
- Meal/food voucher
- Christmas food basket
- Home office allowance (for hybrid or remote employment contracts)*
- Multi‑purpose purchase card
- Employee discount in our stores
- Health insurance
- Dr. Be (telemedicine, telepsychology, nutritional coaching and sports coaching)
- Wellhub (Gympass)
- Programs and campaigns designed to promote self‑care, health and well‑being for our employees and their families
- Balance methodology applied with leadership and teams to strengthen communication and recognition, well‑being and work practices/tools
- Dental plan
- Univers – discounts at Raia and Drogasil pharmacies
- Pet health plan
- Running coaching/support
- Discounts on universities, schools, language and professional courses
- Tickets for cinemas, parks and much more
- People with disabilities are welcome to apply for all our opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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