Hybrid Retail Manager – Travel Retail

Posted 4 weeks ago

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About the role

  • Retail Manager at Grupo L’Occitane focusing on Travel Retail excellence in LATAM. Working closely with Sales, Marketing, and Customer Service teams to drive brand performance.

Responsibilities

  • Ensure retail excellence across all points of sale (permanent and temporary)
  • Provide special oversight of key stores in the region, located in Brazil and Argentina.
  • Develop and implement quarterly action plans to accelerate sell-out, improve productivity and strengthen brand positioning.
  • Maximize business opportunities by exploring new spaces, activations and omnichannel projects that drive performance.
  • Manage and optimize investments in Beauty Consultants, ensuring return on investment and high engagement.
  • Recruit, motivate and train a passionate, customer-focused team of Beauty Consultants.
  • Ensure flawless execution at points of sale, maintaining consistency in merchandising, planograms, visuals, maintenance and grooming.
  • Analyze sales results and market indicators, proposing corrective actions and strategies to sustain growth.

Requirements

  • Bachelor's degree in Business Administration, Marketing, International Business or related fields.
  • Proven experience in Trade Marketing, Retail or Travel Retail, preferably in beauty, cosmetics or luxury goods companies.
  • Strong analytical skills, proficient in sell-out metrics, market share and store-level profitability.
  • Experience managing teams, especially Beauty Consultants, with a focus on motivation, performance and training.
  • Knowledge of visual merchandising and in-store execution, ensuring brand excellence and customer experience.
  • Experience in budget management and control of investments (incentives, POS materials, testers, GWP etc.).
  • Collaborative, hands-on profile, able to work in partnership with cross-functional teams (Sales, Marketing, L&D, Customer Service).
  • Advanced spoken Spanish and English.
  • Availability to travel within the LATAM region.

Benefits

  • Profit-sharing based on target achievement (starting from 1 month's salary per year)
  • Flexible Meal/Food Allowance
  • Transportation Allowance
  • SulAmérica medical insurance
  • Odontoprev dental coverage
  • Sou'L Program (mental health and well-being program)
  • Legal, financial and psychological counseling
  • Total Pass
  • Life insurance
  • Birthday day off
  • Celebration allowance and gift vouchers
  • Discounts at various language schools, undergraduate and postgraduate institutions
  • Up to 40% discount in our stores and up to 50% in our SPAs
  • Volunteering initiatives with various NGOs
  • Viva Loja
  • Feriadou: choose certain weeks of the year that include public holidays to work remotely
  • Sextou: leave early once a month

Job title

Retail Manager – Travel Retail

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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