Bilingual Personal Banker at Prosperity Bank performing financial services and assisting clients with account inquiries. Responsible for training lobby associates and meeting sales production goals.
About the role
- Customer service representative answering client calls at Localiza&Co. Responsible for providing information and resolving inquiries to ensure customer satisfaction.
Responsibilities
- Answer customer phone calls, providing information and clarification and logging incidents, aiming to resolve questions and pending issues within timelines established by the defined SLAs (service levels), contributing to customer satisfaction.
Requirements
- High school diploma
- Proficiency in Microsoft Office
- Experience in customer service
- Speaking English or Spanish is a plus
Benefits
- Profit sharing
- Food allowance
- Meal voucher
- Health insurance
- Dental insurance
- Gympass
- Private pension plan
- Transportation voucher
- Allya
- Unlimited access to a variety of courses at Localiza University
- Internal training and development programs
- Discounts on vehicle purchases and rentals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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