Customer service representative answering client calls at Localiza&Co. Responsible for providing information and resolving inquiries to ensure customer satisfaction.
Responsibilities
Answer customer phone calls, providing information and clarification and logging incidents, aiming to resolve questions and pending issues within timelines established by the defined SLAs (service levels), contributing to customer satisfaction.
Requirements
High school diploma
Proficiency in Microsoft Office
Experience in customer service
Speaking English or Spanish is a plus
Benefits
Profit sharing
Food allowance
Meal voucher
Health insurance
Dental insurance
Gympass
Private pension plan
Transportation voucher
Allya
Unlimited access to a variety of courses at Localiza University
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