About the role

  • Service Designer creating seamless digital experiences for customers at Lloyds Banking Group. Collaborating on strategic initiatives and engaging with stakeholders while ensuring user-centered design.

Responsibilities

  • Collaborate in creating seamless digital experiences for customers
  • Shape strategic initiatives led by insight
  • Attend workshops and discussions with stakeholders
  • Manage expectations and incorporate multiple perspectives in solutions
  • Support the research of current and future state services
  • Make informed design decisions based on user perspective
  • Collaborate closely with other designers, product owners, and engineers

Requirements

  • Strong relationship building skills
  • Innovative approach to problem solving
  • Experience in research and design thinking methods
  • Calmness and resilience under pressure
  • Ability to proactively identify new or potential risks
  • Strong communication skills effective in conveying ideas to various audiences
  • Highly motivated, proactive, and driven approach
  • Understanding of agile methods and frameworks

Benefits

  • A generous pension contribution of up to 15%
  • Annual performance-related bonus scheme
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Job title

Service Designer – 12-Month FTC

Job type

Experience level

Mid levelSenior

Salary

£59,850 - £66,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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