Service Designer creating seamless digital experiences for customers at Lloyds Banking Group. Collaborating on strategic initiatives and engaging with stakeholders while ensuring user-centered design.
Responsibilities
Collaborate in creating seamless digital experiences for customers
Shape strategic initiatives led by insight
Attend workshops and discussions with stakeholders
Manage expectations and incorporate multiple perspectives in solutions
Support the research of current and future state services
Make informed design decisions based on user perspective
Collaborate closely with other designers, product owners, and engineers
Requirements
Strong relationship building skills
Innovative approach to problem solving
Experience in research and design thinking methods
Calmness and resilience under pressure
Ability to proactively identify new or potential risks
Strong communication skills effective in conveying ideas to various audiences
Highly motivated, proactive, and driven approach
Understanding of agile methods and frameworks
Benefits
A generous pension contribution of up to 15%
Annual performance-related bonus scheme
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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