Senior Manager leading the evolution of the Public Website at Lloyds Banking Group. Drive innovation and deliver impactful solutions for customer engagement and digital marketing.
Responsibilities
This is a critical leadership role which drives innovation and informs the long-term evolution of the Public Website by transforming insights into scalable solutions.
The Senior Manager is responsible for defining and delivering the website strategy and roadmap, leading opportunity discovery, and prioritising impactful interventions that align with business objectives and customer needs.
The role involves direct line management responsibilities, including leading a team, managing budgets, vendors, and cross-brand dependencies, and ensuring efficient resource allocation and timely delivery.
The Senior Manager provides transparent progress updates to senior stakeholders and fosters collaboration across technical and business teams to deliver a measurable impact.
Requirements
Strategic execution: Demonstrates end-to-end leadership for major projects, from technical requirements to content delivery
Awareness of emerging digital and website trends: Stay ahead of industry developments, integrating advancements like SEO, GEO, AI, and structured data to future-proof the website and maximise reach and performance.
Collaboration: Works closely with technical teams and stakeholders to land solutions and manage complex dependencies.
Values & behaviours: Thinks “We not Me,” builds trust, and influences across teams.
Creative & innovative thinking: Translates insights into original solutions and brings fresh ideas. Uses data and analytics to support decisions and measure impact.
Prioritisation: Drives prioritisation of experiments and projects that deliver measurable impact. Identifies and builds data-led business cases for new initiatives.
Translating insights: Converts strategic concepts into actionable deliverables and KPIs.
Managing budgets and resources: Oversees budgets, vendors, and resource allocation for timely delivery.
Stakeholder management: Provides transparent progress updates and fosters trust with senior stakeholders.
Benefits
A generous pension contribution of up to 15%
An annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Job title
Senior Manager, Strategic Development – Public Website
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