Framework & Strategy Manager at Santander managing data acquisition, storage, analysis, and strategy implementation. Leading operational resilience and compliance initiatives within financial services environment.
About the role
- Senior Manager leading the evolution of the Public Website at Lloyds Banking Group. Drive innovation and deliver impactful solutions for customer engagement and digital marketing.
Responsibilities
- This is a critical leadership role which drives innovation and informs the long-term evolution of the Public Website by transforming insights into scalable solutions.
- The Senior Manager is responsible for defining and delivering the website strategy and roadmap, leading opportunity discovery, and prioritising impactful interventions that align with business objectives and customer needs.
- The role involves direct line management responsibilities, including leading a team, managing budgets, vendors, and cross-brand dependencies, and ensuring efficient resource allocation and timely delivery.
- The Senior Manager provides transparent progress updates to senior stakeholders and fosters collaboration across technical and business teams to deliver a measurable impact.
Requirements
- Strategic execution: Demonstrates end-to-end leadership for major projects, from technical requirements to content delivery
- Awareness of emerging digital and website trends: Stay ahead of industry developments, integrating advancements like SEO, GEO, AI, and structured data to future-proof the website and maximise reach and performance.
- Collaboration: Works closely with technical teams and stakeholders to land solutions and manage complex dependencies.
- Values & behaviours: Thinks “We not Me,” builds trust, and influences across teams.
- Creative & innovative thinking: Translates insights into original solutions and brings fresh ideas. Uses data and analytics to support decisions and measure impact.
- Prioritisation: Drives prioritisation of experiments and projects that deliver measurable impact. Identifies and builds data-led business cases for new initiatives.
- Translating insights: Converts strategic concepts into actionable deliverables and KPIs.
- Managing budgets and resources: Oversees budgets, vendors, and resource allocation for timely delivery.
- Stakeholder management: Provides transparent progress updates and fosters trust with senior stakeholders.
Benefits
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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