Risk and Controls Senior Manager leading the team for Group Payments control transformation. Focus on embedding the Group’s Risk Framework and automating controls within financial services.
Responsibilities
Lead and manage the Risk and Controls team, providing clear direction, coaching, and support to drive high standards of performance and professional development.
Evaluate the control environment to support robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF).
Work closely with risk and control owner teams, acting as their go-to control management partner and collaborating across the lines of defence by building strong partnerships to meet shared objectives.
Manage control self-assessments timely and to a high standard, monitor key control indicators (KCIs), and drive timely resolution of events and issues.
Leverage analytics, automation, and data-driven testing to enhance efficiency, accuracy, and control effectiveness.
Collaborate with risk and control owners and the Chief Controls Office to drive risk reduction plans and control automation initiatives.
Actively support and empower junior colleagues to create a successful, engaged, and high-performing team.
Requirements
Proven leadership experience managing risk, control, or audit teams in a regulated or complex environment, with a track record of building high-performing teams.
Experience in data-driven control management with a proven ability to lead the design, automation, and optimisation of controls.
Excellent stakeholder management and communication skills, with the ability to influence and collaborate effectively across teams, departments, and senior leadership levels.
Strong commercial and analytical mindset, with the ability to translate insights into actionable recommendations for decision-making.
Strategic thinker with strong problem-solving ability, comfortable managing ambiguity and navigating organisational complexity.
Ability to manage multiple priorities in a fast-paced environment, planning and organising work systematically to achieve team and functional objectives.
Strong background in driving continuous improvement, with a focus on utilising data analytics and automated solutions.
Data Analytics expertise, including proficiency in tools such as Excel, SQL, and visualisation platforms like Power BI or Tableau (desirable).
Benefits
A generous pension contribution of up to 15%
An annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days' holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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