Lawyer focusing on legal matters in Consumer Finance for Lloyds Banking Group. Providing commercial advice and legal expertise across credit cards, loans, and embedded finance.
Responsibilities
Provide insightful, commercial advice, and legal expertise to business and support partners, and facilitate the delivery of excellent outcomes for customers and for LBG across all the products the team supports.
Be encouraged to provide advice on all aspects of customer journeys, from the on-boarding of customers through to servicing, collections and recoveries processes, contractual documentation, letters, rectifications and new regulations in a way that makes a real difference to a customer’s experience
Support and provide legal advice on the following: consumer duty, digital journeys, data privacy, customer terms & conditions reviews, new product offerings, legal developments (statutory or otherwise), legal risks (Including ensuring they are appropriately raised, reported, and shared), training needs of the businesses we support, customers in financial difficulty/insolvency, customer complaints, rectifications & remediations, persistent debt
You’ll need to deliver legal technical input to influence projects, with a significant impact across the Group or a number of business divisions.
Be required to deputise for Senior Lawyers when required.
Assist in any dealings with the FCA, PRA and other regulatory or trade bodies.
Work in partnership with other Group, Divisional and Business Divisions - in particular Digital Engagement, Finance, Risk, Conduct, Compliance and Operational Risk (CCOR) and Operations; Help to deliver the engagement model between Legal and our internal customers
Participate in Legal and Secretariat community projects.
Requirements
Qualified as a solicitor in the UK (or equivalent qualification) with a current UK practising certificate and proven post qualification experience
Sound legal, commercial and risk judgement and understand and build an effective Legal risk management framework
Ability to build effective working partnerships and consensus at all levels across a variety of functions, applying positive relationship management and interpersonal skills not only to ensure compliance with legal requirements but also to proactively challenge, advise and influence management on legal issues
Thrive on challenge and be able to balance multiple competing demands through uncertainty or ambiguity
Ideally, you'll have technical knowledge of consumer credit law, general consumer law as well as applying FCA Principles, FCA rules (e.g. CONC), Payment Services Regulations, and other requirements applying to the products we support.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
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