About the role

Assistant Manager in Technology & Scenario Exercising at Lloyds Banking Group. Responsible for technology initiatives in operational resilience and scenario exercises.

Responsibilities

The Technology & Scenario Exercising Assistant Manager will help prevent, adapt to, respond to and recover from operational disruptions.
Position technology initiatives at the core of operational resilience and scenario tests.
Responsible for planning and managing the Group’s Operational Resilience Scenario Exercising program.
Creation, development, and delivery of both agnostic and third-party scenario exercises.
Develop a deep knowledge of Group Operational Resilience scenario testing and incorporate technology initiatives into routine activities.
Use cloud-based operational resilience and workflow management platforms to review and present testing process results.
Collect feedback from the Scenario Testing team to create actionable user stories.
Assist in scenario testing functions like data analysis and report writing.
Ongoing input and supervision of scenario testing data capture and reporting in Fusion Risk Management.
Manage complex datasets and collaborate to refine processes and automate workflows.
Define scenario testing applications for AI automation and project management.
Provide updates on progress against technology priorities and collaborate with broader teams.

Technical data analytic skills including experience in interpreting and transforming data from various sources, and converting this information into actionable insights.
The capability to critically review and question technological innovation efforts and multiple data streams to maintain a unified source of truth.
Experience in supporting scenario exercising across multiple different collaborator groups.
Experience working with cloud-based operational resilience and workflow management platforms such as Fusion and ServiceNow.
Experience working with workplace AI tools like CoPilot, showing proficiency in designing test scenarios for AI automation.
Engage actively in building a scenario testing function centered on technology.
Experience in developing and managing specific data sets to a high degree of accuracy.
Excellent collaboration, communication, and influencing skills at all levels.
Strong organisational skills with the ability to manage tasks effectively by priority.
Ability to grasp complex issues promptly, with the skill to convey intricate topics clearly and concisely.
Familiarity with agile methodologies, tools, and ways of working.
And any experience in the following would be beneficial: Operational Resilience, Crisis Management or Incident Management experience.
Experience of Critical Third Party engagement.
Previous experience working in the Financial Services industry.