About the role

  • Crowd Safety & Security Manager operationally supporting the Head of Crowd Safety and Security across AMG venues. Implementing security plans and ensuring safety for patrons and staff.

Responsibilities

  • Provides operational, administrative, and analytical support to the Head of Crowd Safety and Security across all AMG venues.
  • Helps implement security management plans, monitor standards, and support incident and training processes.
  • Supports delivery of crowd safety and security activity at all AMG venues, ensuring teams and stakeholders are equipped with needed information and tools.
  • Assists in development, distribution, and version control of security management plans, crowd safety plans, SOPs, and event documentation across all venues.
  • Supports the Head of Crowd Safety and Security in coordinating venue risk assessments and maintaining records.
  • Monitors crowd safety and security performance by gathering incident reports and preparing summaries for review.
  • Coordinates training activity and maintains training matrices for venue teams.

Requirements

  • Experience in crowd management, event security, or venue operations, ideally within the music or entertainment industry.
  • Working knowledge of crowd behaviour, risk assessment principles, and relevant safety regulations, with a willingness to progress formal qualifications.
  • Strong organisational skills, with the ability to manage multiple tasks such as documentation, tracking actions, and coordinating information across venues.
  • Confident communication skills, with the ability to liaise professionally with venue management, security contractors, and other stakeholders.
  • Proficiency in relevant software applications for incident reporting, scheduling, and internal communication.
  • Ability to remain calm and methodical when supporting incident responses, debriefs, or high-pressure situations.

Benefits

  • generous vacation
  • healthcare
  • retirement benefits
  • student loan repayment
  • tuition reimbursement
  • six months of paid caregiver leave for new parents, including fostering
  • access to free live events through our exclusive employee ticketing program

Job title

Crowd Safety & Security Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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