Office professional managing customer accounts and overseeing payment processes at a logistics company. Supporting daily operations and administrative tasks in a dynamic environment.
Responsibilities
Manage and maintain customer and supplier accounts, including reviewing and posting incoming payments.
Monitor outstanding balances, including dunning/collections and payment processing.
Prepare and process quotes, estimates, invoices, and other order documentation.
Enter and maintain customer and order data in the company software/system.
Handle customer inquiries by phone and support day-to-day operations.
Perform general administrative duties and provide support to the accounting department.
Process customs documentation and export shipments after appropriate onboarding/training.
Requirements
Completed commercial/vocational training, e.g., Office Management Clerk, Industrial Clerk, Freight Forwarding and Logistics Clerk, or equivalent.
Good MS Office skills and willingness to learn new software.
Excellent German language skills, both written and spoken.
Friendly, service-oriented demeanor and confident communication in customer-facing situations.
Independent, structured working style and reliability in handling numbers and administrative processes.
Benefits
Job security and stability: Enjoy a permanent employment contract with a reliable company.
Career development: Individual training opportunities via internal seminars and workshops, plus varied advancement prospects in a growing company.
Collaboration: Professional, appreciative environment with flat hierarchies and short decision-making paths. A close-knit, family-like team with regular social events such as summer parties and Christmas celebrations to foster team spirit.
Responsibility and autonomy: Modern workplace, high-quality technical equipment, and room to develop your own ideas.
Health promotion: Stay fit and healthy with our comprehensive wellness program, including corporate fitness, occupational health management (BGM), sports events and health days.
Mobility: Benefit from our bike leasing program (JobRad) for environmentally friendly and cost-effective commuting.
Financial perks: Attractive referral bonuses through our "employees recruit employees" program, exclusive discounts on fashion, leisure, travel & electronics, company pension scheme, and capital-forming benefits (vermögenswirksame Leistungen).
Innovation and recognition: Share your ideas and benefit from our idea management system with a rewards program.
Job title
Office Administrator / Office Clerk – Accounting, Order Processing
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