Claims Adjuster handling commercial claims for an innovative insurance startup utilizing real - time data. Collaborating with a global team and driving successful claims outcomes in a high - growth environment.
About the role
- Integrated Absence Claims Specialist managing Short-Term Disability claims for Lincoln Financial. Communicating with claimants and medical professionals to make ethical claim determinations.
Responsibilities
- Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable.
- Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations.
- Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning.
- Completing accurate financial calculations consistent with company and state guidelines.
Requirements
- High School diploma or GED
- 1-2 years of experience in claims, leaves, or customer service
- Strong written and verbal communication skills
- Excellent organization skills with the ability to multi-task
- Experience with disability and/or absence management claims
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
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