Clinical Adoption Analyst training providers on athena clinical system usage at Lifepoint Health. Assisting with EHR-related issues and coordinating training for clinical staff.
Responsibilities
Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors and team members when needed
Assist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient care
Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required.
Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train users
Participate in training and work with end users and the respective systems vendors
Provide go-live support for providers and clinical staff during go-live and provide on-going end-user and new employee training
Coordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manages scheduling and registration for classes
Participate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changes
Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management
Provide on-site support during high peak time initials go-lives, optimizations and for new functionality
Collaborate with the project team to populate and establish training environments for training activities
Requirements
High school diploma required with 1 yr of related experience in a EHR system- Athena preferred
Benefits
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
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