Parts Interpreter delivering accurate parts advice and internal support at Liebherr for machinery-related operations. Collaborating with technical teams, ensuring timely process and customer satisfaction.
Responsibilities
Provide accurate, timely parts interpretation to internal teams and external customers, ensuring correct identification and supply of spare parts
Process parts orders end-to-end, including quotation preparation, order entry, invoicing, dispatch coordination and proactive customer follow-up
Support service and maintenance operations by identifying parts requirements for scheduled servicing, breakdown repairs, machine rebuilds and component replacements
Assist with stock control activities, including cycle counts, stocktakes, discrepancy investigations and inventory accuracy initiatives
Deliver a high standard of customer service through professional communication and timely responses to enquiries
Maintain accurate records and comply with safety, quality and company procedures at all times
Requirements
Previous experience (ideally around 4 years) in a spare part, technical or similar role within machinery‑related industries such as earthmoving, marine, rail or industrial equipment
Mechanical aptitude with a genuine interest in machinery and how components work together
Excellent attention to detail and analytical skills, with the ability to accurately identify and interpret parts information
Confident using ERP, POS and Microsoft Office systems, with the ability to manage orders and data accurately
Forklift licence desirable for supporting warehouse and picking activities when required
Customer‑focused with clear communication skills and the ability to work effectively with customers and internal teams
Benefits
Competitive rates and overtime available
Technical training & ongoing development
Generous employee benefits, including 5 days bonus leave days and paid parental leave
Corporate Health Insurance Discount
Generous discounts for goods & services via our employee benefits program
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