About the role

  • Parts Interpreter delivering accurate parts advice and internal support at Liebherr for machinery-related operations. Collaborating with technical teams, ensuring timely process and customer satisfaction.

Responsibilities

  • Provide accurate, timely parts interpretation to internal teams and external customers, ensuring correct identification and supply of spare parts
  • Process parts orders end-to-end, including quotation preparation, order entry, invoicing, dispatch coordination and proactive customer follow-up
  • Support service and maintenance operations by identifying parts requirements for scheduled servicing, breakdown repairs, machine rebuilds and component replacements
  • Assist with stock control activities, including cycle counts, stocktakes, discrepancy investigations and inventory accuracy initiatives
  • Deliver a high standard of customer service through professional communication and timely responses to enquiries
  • Maintain accurate records and comply with safety, quality and company procedures at all times

Requirements

  • Previous experience (ideally around 4 years) in a spare part, technical or similar role within machinery‑related industries such as earthmoving, marine, rail or industrial equipment
  • Mechanical aptitude with a genuine interest in machinery and how components work together
  • Excellent attention to detail and analytical skills, with the ability to accurately identify and interpret parts information
  • Confident using ERP, POS and Microsoft Office systems, with the ability to manage orders and data accurately
  • Forklift licence desirable for supporting warehouse and picking activities when required
  • Customer‑focused with clear communication skills and the ability to work effectively with customers and internal teams

Benefits

  • Competitive rates and overtime available
  • Technical training & ongoing development
  • Generous employee benefits, including 5 days bonus leave days and paid parental leave
  • Corporate Health Insurance Discount
  • Generous discounts for goods & services via our employee benefits program

Job title

Parts Interpreter

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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