Field Service Engineer servicing and repairing earthmoving machinery at customer sites or depots for Liebherr-Great Britain Ltd. Ensuring compliance with safety and manufacturer guidelines.
Responsibilities
Carry out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
Diagnose specific fault issues and action appropriately.
Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
Ensure all service information is read, understood and filed.
Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
Escalate the appropriate action in relation to broken or damaged company equipment.
Develop an effective working relationship with the support team at the depot and can support others where required.
Maintain a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
Support the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
Coordinate with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
Work with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
Requirements
Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
Able to demonstrate previous experience in a similar role and / or industry
Team player
Good communicator at all levels
Flexible approach to work
Benefits
The opportunity to work with an industry-leading manufacturer.
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