Class A CDL Driver responsible for supporting field service operations at Xylem by transporting equipment and performing hands - on tasks. Ensuring compliance with DOT regulations and maintaining a safe work environment.
About the role
- Field Service Technician II ensuring customers' energy systems equipment operates at peak performance. Responsible for on-site service, maintenance, and repair across critical infrastructure sectors.
Responsibilities
- Travel to customer sites to perform basic installation, preventative maintenance, and basic repair of battery equipment
- Perform preventative maintenance to ensure optimal equipment performance and minimize downtime
- Troubleshoot and diagnose common technical issues, replace defective parts, and reassemble equipment
- Provide on-site technical assistance and training to customers on the safe operation of their equipment
- Build and maintain strong customer relationships by providing timely, efficient, and professional service
- Effectively communicate with customers to understand their needs, explain technical details, and resolve concerns
- Act as a liaison between the customer and the company to ensure customer satisfaction
- Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards
Requirements
- Minimum 1 ½ years of field service experience in electrical, telecom, or energy-related fields
- Basic understanding of electrical systems and test equipment (Aptitude exam is part of application process; 70% passing score required)
- Ability to read and interpret technical documents, such as schematics and manuals
- Solid communication and interpersonal skills
- Ability to work independently and manage time effectively
- Valid driver's license and acceptable driving record for insurability
- Availability to work non-standard hours in a 24/7 work week
- Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
- Ability to perform physical tasks, such as bending, stooping, and kneeling
Benefits
- Paid time off plus paid holidays
- Medical/dental/vision insurance plan
- Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
- 401K plan
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