IT Application Engineer overseeing operational hosting of ERP systems with a hybrid work model. Collaborating on system architecture and managing service requests for international clients.
Responsibilities
Operative operation and hosting of ERP systems (on-premise and cloud), including associated middleware
Design and further development of the system architecture to ensure efficiency, maintainability, security, and performance
Coordination and shaping of technical system requirements as part of new services or projects in the ERP environment
Interface function between operations, demand management, software development, and implementation
Participation in implementing ITIL-based processes (incident, change, problem management)
Handling service requests for national and international customers within the corporate group, including ensuring fast and high-quality delivery
Coordination and execution of installations, upgrades, and patches
Requirements
Degree in computer science or equivalent qualification
Experience in support and technical application management
Strong knowledge of on-premise infrastructures and cloud architectures, preferably in an ERP environment
Experience in coordinating and implementing technical requirements and collaborating with various IT teams
High motivation, self-responsibility, and willingness to learn
Strong communication skills, team orientation, and goal-driven approach to managing and executing complex tasks
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