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Senior Planning Solutions Consultant specializing in retail planning and financial modeling for a leading ERP software provider based in Montreal. Responsible for full lifecycle planning implementations and client advisory.
About the role
- Solutions Consultant role at Fuel Cycle focused on client-centered solutions and market research support. Combining strategic problem-solving and technical expertise to drive client satisfaction and business growth.
Responsibilities
- Partner with Account Executives during discovery to understand client business needs, research methodologies, and strategic priorities.
- Translate client challenges into tailored platform solutions, showing how the company’s SaaS offering supports market research, CX/UX studies, and audience engagement.
- Deliver engaging product demos, proofs of concept (POCs), and proposals aligned with customer goals.
- Develop and present customized solution architectures, data flows, and integrations with clients’ existing systems (e.g., CRM, analytics tools).
- Support RFP/RFI responses and provide domain expertise in research design, automation, and insight generation.
- Maintain a deep understanding of the company’s platform capabilities, APIs, integrations, and research tools (e.g., survey automation, community management, qualitative modules).
- Work with Product Management to provide field feedback and influence roadmap prioritization.
- Assist in onboarding new customers by ensuring seamless handoff to Implementation or Success teams.
- Advise clients on research best practices (quantitative and qualitative), data collection methods, and automation of insight processes.
- Create and deliver solution playbooks, use cases, and ROI analyses demonstrating the business impact of insights programs.
- Serve as a trusted advisor, helping prospects modernize how they collect and act on customer and market feedback.
Requirements
- 3–7 years of experience in Solutions Consulting, Pre-Sales Engineering, or Research Consulting within a SaaS or insights-tech company.
- Strong understanding of market research methodologies (surveys, communities, panels, qualitative insights, etc.).
- Experience working with enterprise clients in industries such as retail, technology, financial services, or healthcare.
- Technical proficiency with SaaS platforms, APIs, data integrations, and visualization tools.
- Excellent communication, storytelling, and presentation skills—comfortable in front of both business and technical audiences.
- Bachelor’s degree in Marketing, Business, Psychology, or related field; advanced degree (MBA, MS in Marketing Research) a plus.
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance plans
- 401(k) with Company Match: Plan for your future with our retirement savings program
- Equity Purchase Option: Participate in Fuel Cycle’s long-term success
- Flexible Work Schedule: Empowering you to balance life and work
- Generous Time Off:
- 15 vacation days and 7 sick days per year
- 12 company holidays
- 4 floating holidays/recharge days to rest or celebrate what matters to you
- Paid Parental Leave: Time to bond with your growing family
- Monthly Internet & Phone Stipend: Support for remote work setup
- Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), Peloton (fitness), and more.
- Team Connection Perks:
- Weekly community lunches, refreshments, and snacks at our LA & NY headquarters
- Pet-friendly office environments
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