Hybrid Senior Enterprise Risk Governance Specialist

Posted last month

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About the role

  • Risk & compliance manager enhancing enterprise risk governance at fintech Lead. Optimizing risk management programs, overseeing compliance, and delivering actionable insights and training.

Responsibilities

  • Strengthen and optimize the Issue Management Program to establish robust governance oversight, maintain documentation, and ensure consistent adherence to the programs standards.
  • Oversee and maintain the enterprise issue management repository, serving as the primary point of coordination with issue owners, validating updates, monitoring remediation progress, and delivering accurate, timely reporting.
  • Provide independent risk challenge and oversight, ensuring issues are properly recorded, root causes are well-defined, action plans are appropriate, and all items meet Issue Management Program requirements and quality standards.
  • Analyze issue trends and emerging risks, synthesizing complex data into executive-ready reports that highlight themes, systemic concerns, and trends for presentation to senior leadership and Risk Management Committees.
  • Develop, refine, and maintain detailed issue and risk reports that provide accurate, timely, and actionable insights for cross-functional teams.
  • Create and maintain dashboards and analytics (Power BI, Tableau, etc.) to track issue lifecycle status, remediation progress, complaints trends, audit readiness, and risk indicators.
  • Produce monthly and quarterly enterprise risk reports that consolidate insights across Issue Management, Audit, Complaints, and other Risk & Compliance programs.
  • Prepare executive- and board-level reporting packages, including narratives, heat maps, key risk indicators, trend analyses, and thematic summaries for senior leadership and Risk Management committees.
  • Translate complex data and risk concepts into clear visualizations and concise storylines tailored for senior audiences.
  • Continuously evaluate and enhance reporting processes, templates, and data structures to strengthen the organization’s overall risk reporting framework.
  • Support oversight of the Fintech audit management program, including monitoring audit schedules, facilitating statements of work, coordinating with external auditors, Fintech partners, and internal teams to ensure audit readiness.
  • Extract and report on key insights and trends from audits & associated issues.
  • Maintain strong communication channels and support remediation follow-through for audit findings.
  • Serve as a trusted partner across business lines, maintaining highly responsive communication and ensuring timely follow-up for issues, audits, and complaints inquiries.
  • Deliver training and guidance to team members on Issue Management and other program expectations, ensuring organizational consistency and compliance.
  • Provide internal customer service to employees and external stakeholders, supporting a culture of transparency and collaboration.

Requirements

  • 3-5 years of experience in risk management, issue management, audit, consumer compliance, or other GRC functions, with a demonstrated ability to manage complex issues across multiple risk domains.
  • Strong understanding of risk frameworks, issue lifecycle management, root-cause analysis, and cross-functional remediation processes.
  • Experience working in Banking-as-a-Service (BaaS) or fintech environments is a strong plus.
  • Self-motivated and proactive, able to operate independently, drive accountability, and influence stakeholders with minimal direction.
  • Demonstrated curiosity, adaptability, and willingness to challenge assumptions, test new approaches, and support the organization’s risk maturity.
  • Proficiency with GRC platforms and data entry workflows; experience enhancing or optimizing process documentation is a plus.
  • Advanced analytical and problem-solving skills, including the ability to digest complex issues, derive insights, identify patterns, and present findings clearly to leadership.
  • Proficiency in business intelligence and analytics tools (Power BI, Tableau, or similar), with the ability to create insightful dashboards and executive-level reporting.

Benefits

  • Competitive compensation based on experience, geographic location, and role
  • Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
  • Paid parental leave
  • Flexible vacation policy, including PTO and paid holidays
  • A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

Job title

Senior Enterprise Risk Governance Specialist

Job type

Experience level

Senior

Salary

$80,000 - $137,500 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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