Responsable de magasin at La Mie de Pain ensuring excellent customer service by managing store operations. Leading a team and optimizing sales while maintaining store quality.
Responsibilities
Assurer l'accueil et le conseil des clients en magasin
Gérer les réclamations et les demandes spécifiques des clients
Superviser la vente et la mise en avant des produits en rayon
Optimiser les ventes en mettant en place des actions promotionnelles et de fidélisation
Veiller à la bonne tenue et à la propreté du magasin
Analyser les besoins des clients et proposer des solutions adaptées
Participer à la gestion des stocks et des commandes fournisseurs
Former et encadrer le personnel pour garantir un service clients de qualité.
Requirements
Excellentes compétences en relation client
Capacité à gérer une équipe et à prendre des décisions
Sens des responsabilités et autonomie
Orienté.e résultats et objectifs
Bonnes compétences en communication
Capacité à travailler sous pression
Flexibilité et disponibilité horaire
Sens de l'organisation et gestion du temps efficace.
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