Hybrid Associate Director, Customer Partner – Financial Services, Insurance

Posted 3 weeks ago

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About the role

  • Customer Partner managing and growing client relationships in Financial Services and Insurance for Kyndryl, focusing on developing new business and strategic account management.

Responsibilities

  • Serve as the main point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements
  • Develop trusted advisor relationships with customer stakeholders
  • Ensure timely and successful delivery of solutions
  • Communicate progress of initiatives to stakeholders
  • Develop new business with existing clients

Requirements

  • Proven work experience (5+ years) in account management or a relevant role
  • Ability to communicate, present, and influence key stakeholders
  • Experience with CRM software and Microsoft 365
  • Excellent listening, negotiation, and presentation skills
  • experience delivering client-focused solutions
  • Strong communication skills in a complex matrix

Benefits

  • Employee learning programs with access to industry certifications
  • State-of-the-art resources
  • Fortune 100 clients
  • Company-wide volunteering and giving platform

Job title

Associate Director, Customer Partner – Financial Services, Insurance

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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