Customer Partner managing and growing client relationships in Financial Services and Insurance for Kyndryl, focusing on developing new business and strategic account management.
Responsibilities
Serve as the main point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements
Develop trusted advisor relationships with customer stakeholders
Ensure timely and successful delivery of solutions
Communicate progress of initiatives to stakeholders
Develop new business with existing clients
Requirements
Proven work experience (5+ years) in account management or a relevant role
Ability to communicate, present, and influence key stakeholders
Experience with CRM software and Microsoft 365
Excellent listening, negotiation, and presentation skills
experience delivering client-focused solutions
Strong communication skills in a complex matrix
Benefits
Employee learning programs with access to industry certifications
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