Hybrid Head of Engineering

at Kraken

• Job title: Head of Engineering
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tokyo, Japan

About the role

• Leading engineering strategy for the Japan Client Engineering team within Kraken. Focusing on optimizing the client experience for energy retailers through innovative technology solutions.

Responsibilities

• Lead the engineering strategy for an established team of 30 engineers across 3 squads in Japan. Optimize the ways of working and drive high performance to increase efficiency, velocity, and capacity.
• Directly manage 5-7 leads, develop personalized growth plans, and set up succession plans for all key roles.
• Build strong relationships across delivery, product, and client stakeholders to facilitate strong collaboration across the business. Connect the dots between stakeholders.
• Capacity planning, hiring planning, and interviewing so that we’re consistently raising the bar and bringing on the right people.
• Balancing short-term objectives with long-term vision and anticipating the needs of the team, Kraken, and our clients.
• Roll out global strategic objectives within the team, supporting the team through change, building trust, and managing expectations.
• Work closely with the Head Of Engineering community and Senior Management to define global strategic direction and objectives, advocating on behalf of the team and their needs.
• Operate largely independently with little supervision or oversight to achieve group objectives.
• Drive operational excellence – reduce incidents in production and time to mitigation through quality and ownership.
• Become an expert in Kraken product capabilities, keep abreast of roadmaps, and be able to talk to clients or prospects about those capabilities alongside our Delivery and Sales teams.

Requirements

• A strong sense of delivery - how to balance speed, quality, and competing priorities to hit deadlines and maintain our 100% client migration record
• Proven experience leading large high-performance teams and driving engineering excellence
• Strong communication skills in both English and Japanese, with a high degree understanding of Japanese business culture
• The ability to operate largely independently and make decisions that are in the best interests of Kraken

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities