Sales Support Specialist engaging with customers to improve renewal deal execution and manage customer relationships. Requires strong communication in English and German with technical and operational team collaboration.
About the role
- Case Management Specialist ensuring smooth operations and efficient workflow for mortgage applications. Liaising with clients and various stakeholders to maintain compliance standards and resolve issues.
Responsibilities
- Act as the first point of contact for mortgage applications
- Build and maintain relationships with clients
- Provide timely responses to inquiries
- Liaise with Valuers, Mortgage Brokers, and Solicitors
- Work with Case Managers to support business objectives
- Input, update, and maintain data for mortgage applications
- Resolve queries and ensure smooth allocation of cases
Requirements
- Minimum experience mid-level
- Strong interpersonal skills
- Proactive and efficient approach
- Ability to work under deadlines
- Knowledge of mortgage application processes and compliance standards
Benefits
- Customer Focus
- Teamwork & Cooperation
- Value our People
- Continuous Improvement
- Positive Contribution
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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