Sales Systems and Analytics Analyst at KnowBe4 optimizing international sales processes. Collaborating with multiple teams to ensure efficiency in sales operations.
Responsibilities
Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
Manage prospecting lists
Oversee any Sales-related process and/or system improvements and implementations
Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions
Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
Other projects as needed in the Operations Department
Requirements
BA/BS in Business Administration or equivalent working experience
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Proficiency with Salesforce
Proficiency in system/workflow analysis
Salesforce Certified Administrator, a plus
Strong verbal and written communications
Excellent time management and organization skills
Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
Ability to manage multiple projects at the same time in a fast-paced environment.
Team Player
Ability to work autonomously
Technically capable, good communication skills, and a desire to improve processes.
Benefits
We offer company-wide bonuses based on monthly sales targets
employee referral bonuses
adoption assistance
tuition reimbursement
certification reimbursement
certification completion bonuses - all in a modern, high-tech, and fun work environment.
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