Data Analyst collaborating with teams to drive strategic decisions and insights through data analytics. Responsible for building data products and enhancing productivity with AI tools.
About the role
- Sales Systems and Analytics Analyst at KnowBe4 optimizing international sales processes. Collaborating with multiple teams to ensure efficiency in sales operations.
Responsibilities
- Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
- Manage prospecting lists
- Oversee any Sales-related process and/or system improvements and implementations
- Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
- Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions
- Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
- Other projects as needed in the Operations Department
Requirements
- BA/BS in Business Administration or equivalent working experience
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Proficiency with Salesforce
- Proficiency in system/workflow analysis
- Salesforce Certified Administrator, a plus
- Strong verbal and written communications
- Excellent time management and organization skills
- Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
- Ability to manage multiple projects at the same time in a fast-paced environment.
- Team Player
- Ability to work autonomously
- Technically capable, good communication skills, and a desire to improve processes.
Benefits
- We offer company-wide bonuses based on monthly sales targets
- employee referral bonuses
- adoption assistance
- tuition reimbursement
- certification reimbursement
- certification completion bonuses - all in a modern, high-tech, and fun work environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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