Hybrid Production Manager

Posted last week

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About the role

  • Production Manager balancing clinical capacity with demand across knok’s digital healthcare services. Analyzing patterns and ensuring the right clinicians are available at the right time.

Responsibilities

  • Own the operational and financial performance of key business areas, ensuring capacity meets demand.
  • Monitor daily operations to anticipate resource gaps and propose immediate corrective actions.
  • Build forecasts, budgets and performance models that inform Senior Management decisions.
  • Identify root causes of operational inefficiencies and design improvement initiatives.
  • Produce reports and dashboards on capacity, utilisation, performance and operational risk.
  • Ensure operational data is correct, organised and updated, enabling reliable decision-making.
  • Analyse trends to improve clinician allocation, productivity and service delivery.
  • Align resource allocation with operational priorities, regulatory constraints and partner needs.
  • Track and report key operational KPIs that support transparency and performance monitoring.

Requirements

  • Degree in Business, Operations Management, Economics or related field.
  • Minimum 4 years’ experience in operations, analysis, controlling or management roles.
  • Experience in healthcare operations is highly valued.
  • Advanced Excel skills and comfort working with operational datasets.
  • Strong analytical and critical reasoning abilities.
  • Capacity to work autonomously, prioritise, and make sound decisions quickly.
  • Comfortable in dynamic, fast-growing environments.
  • Fluency in Portuguese and English.

Job title

Production Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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