About the role

  • Manage operational functions in commercial fire and water restoration services in Tampa. Oversee projects to ensure quality, profitability, and client satisfaction while managing crews.

Responsibilities

  • Managing the operational functions of a commercial fire and water clean-up and restoration in Tampa.
  • Demonstrating sound knowledge in commercial restoration services such as fire, water, mold remediation and flood restoration.
  • Execute and oversee projects in a completed and established time frame, scheduling of jobs, resources, and manage crews.
  • Ensures productivity and coordination of all staff to meet division goals for quality, profitable operations, and client satisfaction.
  • Guarantee customer’s satisfaction in all areas of restoration services performed and provides exceptional Client Services to efficiently resolve all customer complaints.
  • Managing Customer and client satisfaction and representing and improving brand operations.
  • Overseeing all aspects of safety and health requirements and daily production management.
  • Overseeing status of small and large-loss jobs and communicating processes with management and ownership.
  • Maintaining inventory for equipment, vehicles and facilities related maintenance.
  • Ensure clear communication with entire staff, ability to manage relationships.

Requirements

  • Experience in the commercial field is required.
  • Xactimate experience is required.
  • IICRC Certification is required.
  • Must have current/valid Driver's License.
  • Must be willing to travel 75%.

Job title

Regional Operations Manager

Job type

Experience level

Mid levelSenior

Salary

$75,000 - $85,000 per year

Degree requirement

No Education Requirement

Location requirements

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