About the role

  • Project Manager managing cross-functional projects within Helpshift. Collaborating across teams to enhance enterprise customer success in a hybrid workplace.

Responsibilities

  • Day-to-day project management of Enterprise projects
  • Working transversally across Product, Engineering and Solutions to deliver high-impact, multi-team strategic projects
  • Build and track milestone plans
  • Own stakeholder management and reporting
  • Identify gaps and efficiency opportunities in our cross-functional processes and find and implement solutions to improve these
  • Ensure alignment and focus on problem-identification and problem-solving between Product, Engineering and Solutions teams
  • Act as internal Agile evangelist within the Enterprise team to drive adoption of an evolving Agile framework
  • Work with Director, Strategic Projects on strategy, prioritisation and implementation of internal improvement projects

Requirements

  • **Domain Understanding​:**
  • Experience managing multiple agile teams
  • Some experience applying agile and Scrum/Kanban frameworks.
  • PMP or CSM certification a plus
  • **Collaboration and Communication:**
  • Experience with stakeholder management, including project- and portfolio reporting and risk management
  • An ability to effectively listen, advocate, influence and connect the dots across multiple teams
  • **General:**
  • Entrepreneurial approach to work, always looking for opportunities to drive improvement
  • Excellent time management
  • Driven to learn and improve

Benefits

  • Hybrid setup
  • Worker's insurance
  • Paid Time Offs
  • Other employee benefits to be discussed by our Talent Acquisition team in India.

Job title

Project Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

HybridPuneIndia

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