Business Analyst responsible for leading Salesforce/Service Cloud projects for KeyBank. Collaborating with technology and business teams to enhance system functionalities.
Responsibilities
Lead discovery and deep dive sessions to understand and document current state, pain points
Document current state and future state processes utilizing process flow diagrams
Provide thought leadership in leading brainstorming, design, and solution meetings
Act as subject matter expert on development projects
Capture and expand upon user stories to translate business requirements into technical requirements
Writes acceptance criteria and test scripts to ensure new functionality is working as designed
Manage testing coordination, execution and sign-off with the various teams and end-users
Requirements
Undergraduate degree in business or equivalent work experience
2-3 years of experience in financial services
1-2 years of experience using Salesforce application
Experience with various Salesforce Tools preferred (ie Service Cloud, Marketing Cloud)
Knowledge of Agile concepts and tools (ie Jira, Confluence)
Cash Management Analyst responsible for managing daily cash positions and liquidity forecasting for Elevance Health. Collaborating across subsidiaries and facilitating Treasury payments with a focus on optimization.
Senior Business Analyst leveraging deep industry expertise in Healthcare to support global offices and enhance client solutions. Collaborating with consultants and experts on international projects.
Business Analyst focusing on requirements analysis and payment - domain expertise in Global Payments & Liquidity Treasury Technology organization. Collaborating with technology and business teams to deliver payment capabilities.
Senior Business Analyst leading development efforts for IntraFi’s Sweep applications and optimizing financial services solutions. Collaborating with diverse teams to meet customer needs and business goals.
ERP Business Analyst at ERMCO supporting engineering operations and modernizing ERP systems. Collaborating with teams and enhancing performance through data analysis and optimization.
Business Analyst role at LSEG, focused on data analysis and business requirements documentation. Collaborating with stakeholders to enhance data quality and implement solutions.
Key driver of digital transformation in customer service operations at Bridgestone, leveraging data for actionable insights and efficiency improvements.
Business Analyst providing technical capabilities in program management and IT services at Guidehouse. Role involves strategic planning, cybersecurity services, and IT solutions delivery.