Director of Sales Supervision leading compliance for a captive life insurance sales channel. Responsible for audit frameworks and risk assessments involving 2000+ agents and managers.
Responsibilities
Lead the oversight function for a fully captive life insurance sales channel of over 2000 agents and managers.
Establish and execute a comprehensive, risk-based audit and monitoring framework.
Lead sales conduct risk assessments to identify high-risk activities, control gaps, and emerging misconduct risks.
Analyze sales activity, complaints, cancellations, suitability indicators, and anomalies to proactively identify conduct risk.
Present monitoring and audit results to senior leadership and governance forums.
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