Senior Product Designer crafting user experiences for government software at Kaizen Labs. Lead design projects and collaborate across teams to redefine public service technology.
Responsibilities
Lead design work end-to-end, including driving research and discovery sessions with our customers
Designing and iterating upon high-fidelity flows and prototypes
Collaborating side-by-side with our wonderful engineering team to bring the work to life
Contributing to Trailmix, our internal design system
Partner with our implementation team on critical customer deployments by providing hands-on project management, product strategy, and customer communications
Work with the business development team to define the future of the product with robust prototyping for RFP responses and demos
Work with the leadership team to create marketing assets for socials, one-pagers for conferences, and other branded materials
Requirements
4-6 years of experience in product design, preferably in a high-growth startup or agency environment
Experience designing administrative tooling
Experience designing scalable solutions for SaaS products for desktop and mobile
Experience in client services and excitement to work directly with customers
Proficiency in Figma for both design and prototyping
Workflows powered with AI tooling (ChatGPT, Figma Make, Lovable, etc.)
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