Content Moderator Specialist managing user inquiries and content moderation for TDCX. Resolving issues and improving user experiences through data analysis and trend recognition.
About the role
- Community + Content Manager supporting freelancers at Junico, the largest community for unique freelancers in Germany. Engaging and assisting freelancers with projects and community growth.
Responsibilities
- As Community & Content Manager you are the first point of contact for our freelancers and help them get started at Junico.
- You provide tips, answer questions, and create added value that goes beyond simple project placement.
- Thanks to you, the best profiles become visible, top freelancers turn into Junico fans, and the reach of our community steadily grows.
- Review profiles and applications from freelancers who want to become part of our community.
- Provide support and guidance to freelancers.
- Communicate new features, partner offers, and events to our community.
- Work closely with Marketing by identifying freelancers who can generate engaging content for our magazine.
- Content management and SEO optimization.
- Upload articles to our magazine.
- Plan and execute (online) events for freelancers.
- Improve existing workflows, including documentation in our company wiki.
Requirements
- You are ambitious, fast, responsible, optimistic, and empathetic.
- You are available and motivated to work 3–5 days per week for 4–6 hours each day (Mon + Fri from home, otherwise in the office).
- You are excited about the startup world.
- You strive to be an expert in what you do.
- You work goal-oriented and structured, and you question tasks when you believe a different approach will yield a better result.
- You take full responsibility for your tasks and are the person who recognizes looming problems first.
- You enjoy working because you want your efforts to have impact — while keeping a cool head in stressful situations.
- You can motivate your colleagues, enjoy teamwork, and communication is your ace up your sleeve.
Benefits
- Full integration into the team from day one → every employee is essential to Junico’s success
- Agile methods and state-of-the-art software → Slack, Google Workspace, Atlassian Suite, OpenAI (GPT-4)…
- Bright office by the water → all drinks provided, table tennis, Mario Kart, and company events
- Flat hierarchies with open communication
- Transparent processes across the company → you can see all revenue
- Professional development during working hours → company library, access to learning platforms
- Great mobility → Deutschlandticket
- Long-term collaboration → a working student position is the first (or second) step on what we hope will be a long shared journey
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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