Warehouse Manager responsible for overall warehouse operations and compliance in Canton, MA. Leading personnel and managing inventory in accordance with cGMP regulations.
About the role
- Manager-Counselors overseeing utility regulation for the Illinois Commerce Commission. Responsible for staff supervision, casework guidance, and policy implementation.
Responsibilities
- Responsible for day-to-day supervision of consumer counselors and program coordinators; includes approving time-off requests, evaluating job performance, and assisting with recruitment efforts.
- Monitors workload and adjusts staff duties and responsibilities to ensure that work is being performed in a customer-service oriented fashion so that consumer complaints are handled in a timely, efficient and responsive manner.
- Trains staff on ICC procedures and reviews work of subordinate staff and recommends remedial action to Director as needed.
- Assists counselors with difficult casework, escalating matters to management of regulated utilities when necessary.
- Analyzes trends in utility behavior, determining the appropriate response when concerns arise.
- Fields supervisor calls upon request.
- Provides guidance to counselors when circumstances dictate changes in our approach to casework.
- Coordinates the activities of the Program with the Division policy analysts and Director.
- Works with the Office of General Council and Information Technology to produce information from our complaint database for the fulfillment of FOIA requests and for requests from the Office of the Attorney General, interfaces with other Divisions within the Commission on matters of concern to the Program area, subject to the review and approval of the Director-CSD.
- Coordinates with Program Coordinators to implement new policies and procedures.
- Monitors ongoing projects to ensure completion within established guidelines, timelines, and budgets.
- Ensures project outcomes are consistent with both established project goals and the policies and objectives of the Division, Executive Director, and the Commission and, finally, that products meet established quality standards.
- In conjunction with Program Coordinators, interfaces with Information Technology regarding our evolving business system needs.
- Utilizes Program Coordinators to develop and implement the Program's professional training and development policy.
- Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
Requirements
- Requires knowledge, skill and mental development equivalent to the completion of four years of college, preferably with courses in business, management or public administration.
- Requires a minimum of five years' experience in the utility regulation industry.
- Prefers two (2) years of supervisory experience.
- Prefers superior oral and written English communication skills.
- Prefers extensive knowledge of the personal computer and its related software applications and programs.
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- Employee Assistance Program and/or mental health resources
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Assistant Store Manager responsible for customer service and sales gains at Lids retail store in Willow Grove, PA. Collaborate with associates to maintain visual standards and professional appearance.
Store Manager overseeing retail operations for Lids Sports Group in Murfreesboro, TN. Fostering team engagement and delivering exceptional customer service while driving sales performance.
Assistant Store Manager driving sales and customer service in retail shops for Lids, the largest licensed sports retailer. Ensuring adherence to company policies and managing store operations.
Assistant Store Manager driving sales and customer service at retail mall location. Managing store operations and team performance to meet company objectives.
Task Order Manager for DAWSON overseeing construction, maintenance, and support for EPA projects. Responsible for planning, coordination, and execution in Research Triangle Park, North Carolina.
Laboratory Ventilation Manager overseeing the EPA Laboratory Ventilation Management Program at DAWSON facilities. Coordinating site services and ensuring compliance with contract requirements and EPA standards.
Quality Control Manager overseeing quality for DAWSON's operations contract with the EPA. Implementing quality control programs and conducting compliance inspections in facilities operations.
Responsable d'équipe en logistique industrielle pour un groupe proposant des solutions logistiques sur mesure. Manager d'équipe, interface client, et optimisation des flux d’informations et de marchandises.
Associate Manager, Digital Broadcast Operations supporting a leading OTT streaming service. Leading multi - location teams and overseeing operational and technical workflows for broadcast services.