Consultant supporting SAP Document Management Systems within Syntax's comprehensive technology solutions for businesses. Focused on incident handling and continuous improvement in SAP environments.
Responsibilities
Provide 1st and 2nd level SAP application support in the area of DMS and connected modules
Work with ticketing systems (e.g., ServiceNow, Jira) to track, analyze, and resolve incidents
Collaborate with internal teams and external partners to resolve functional and technical issues
Assist in SAP customizing and transport coordination related to DMS functionalities
Support archiving and content management processes, ensuring compliance and efficiency
Participate in testing, documentation, and knowledge transfer activities
Continuously expand your SAP knowledge, especially in S/4HANA and cloud environments
Requirements
Strong analytical and solution-oriented mindset
High service and customer orientation
Excellent teamwork and communication skills
Independent and structured work approach
Willingness for continuous learning in the SAP environment
Solid experience in the SAP ecosystem
Familiarity with ticketing systems (e.g., ServiceNow, Jira)
Nice to Have (Trainable on the Job) SAP Knowledge
Experience with SAP Document Management System (DMS)
Understanding of relevant SAP modules (e.g., PLM, MM, PM, FI, SD) at least one, more would be a bonus
Experience with SAP S/4HANA (Private/Public Cloud) would be a bonus
Basic understanding of SAP customizing and transport management
First Knowledge of document format interface handling
First Experience with AWS and/or Azure cloud technologies
Benefits
Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job
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