Learning Experience Consultant at TaskUs delivering instructional design for training programs. Focused on learner - centered training solutions and collaborating with key departments.
About the role
- Consultant supporting SAP Document Management Systems within Syntax's comprehensive technology solutions for businesses. Focused on incident handling and continuous improvement in SAP environments.
Responsibilities
- Provide 1st and 2nd level SAP application support in the area of DMS and connected modules
- Work with ticketing systems (e.g., ServiceNow, Jira) to track, analyze, and resolve incidents
- Collaborate with internal teams and external partners to resolve functional and technical issues
- Assist in SAP customizing and transport coordination related to DMS functionalities
- Support archiving and content management processes, ensuring compliance and efficiency
- Participate in testing, documentation, and knowledge transfer activities
- Continuously expand your SAP knowledge, especially in S/4HANA and cloud environments
Requirements
- Strong analytical and solution-oriented mindset
- High service and customer orientation
- Excellent teamwork and communication skills
- Independent and structured work approach
- Willingness for continuous learning in the SAP environment
- Solid experience in the SAP ecosystem
- Familiarity with ticketing systems (e.g., ServiceNow, Jira)
- Nice to Have (Trainable on the Job) SAP Knowledge
- Experience with SAP Document Management System (DMS)
- Understanding of relevant SAP modules (e.g., PLM, MM, PM, FI, SD) at least one, more would be a bonus
- Experience with SAP S/4HANA (Private/Public Cloud) would be a bonus
- Basic understanding of SAP customizing and transport management
- First Knowledge of document format interface handling
- First Experience with AWS and/or Azure cloud technologies
Benefits
- Competitive, above-average compensation
- Global tourist: With us, you can also work from abroad from time to time
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- A modern environment in which the "you" is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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