Food Service Director managing dining operations at University of the Ozarks. Leading team development, client relations, and ensuring food service excellence.
About the role
- Associate Director overseeing pharmacy excellence and innovation at Johnson & Johnson. Collaborating on strategies, partnerships, and patient engagement within healthcare solutions.
Responsibilities
- Collaborate to refine J&J’s overall pharmacy capability and strategy;
- Use market assessments, competitive landscapes, voice of patient, voice of customer, and industry trends to inform recommendations for capability evolution
- Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives;
- Contribute to capabilities discussions, RFP process, and contracting in coordination with account management and PECS operations teams
- Use patient analytics, voice of customer, benchmarking, and compliance monitoring to lead continuous optimization of program performance, inform pharmacy network design and support new product launches
- Optimize our patient focused digital health strategy, identify opportunities for innovation, evaluate strategic partnerships, and set clear, actionable goals to drive future efficiency and growth
- Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience
- Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments;
- Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries and recommendations to Px therapeutic area teams
- Monitor trends in policy, pharmacy capabilities, pharmacy models, pharmacy consolidation, emerging channels, and innovation to inform changes to programs and network design
- Provide estimates for financial resources to support pharmacy Px strategy; Proactively monitor and manage spending
- Lead cross-functional business partners in a complex, matrixed environment
- Foster a culture of inclusion, learning, smart risk-taking and experimentation within team and through external partners
- Demonstrate ethical, Credo-based approaches with deep knowledge and respect for legal and compliance requirements
Requirements
- Bachelor’s degree is required
- Five (5) years of relevant healthcare business experience is required (e.g., marketing, sales, market access, pharmacy operations & services, supply chain, analytics, account management)
- Strong strategy, innovation, analytics skills, and excellent overall business acumen is required
- Experience developing, maintaining, and influencing strategic business relationships is required
- Ability to manage multiple priorities is required
- Excellent leadership skills with the ability to work effectively in a matrix and unstructured environment and manage project teams with or without direct report authority is required
- Excellent verbal and written communication skills and ability to present to all levels of leadership required
- Commitment to creating an inclusive environment and fostering best thinking across the team is required
- Excellent interpersonal skills with a demonstrated track record for forging strong, productive relationships with a wide array of colleagues and customers is required
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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