Team Manager leading and motivating the team to deliver exceptional customer service at Waitrose. Overseeing day-to-day shop operations while maximizing sales and customer satisfaction.
Responsibilities
Influence and motivate your team as a Team Manager in a Waitrose shop
Oversee the entire day-to-day operation of the shop
Maximise sales and profit while minimising wastage
Ensure consistently high levels of availability and merchandising
Improve and maintain customer satisfaction
Manage your team, leading and inspiring
Create a supportive culture of care and productivity
Engage and lead partners in delivering change effectively
Requirements
Experience of leading a team in a fast-paced, customer focused environment
People Management skills
Able to demonstrate an innate passion for and understanding of retail
Resilience to support and plan your team’s response to change
Ability to influence stakeholders
Advanced communication skills.
Experience of supporting with the Disciplinary and Grievance process (desirable)
Regulatory Compliance Management (desirable)
Personal Licence Holder (desirable)
Food Hygiene Level 3 (desirable)
Benefits
Enhanced Hours Premium arrangements
Night Premium of £4.50 per hour for certain hours worked
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