About the role

  • Team Manager leading and motivating the team to deliver exceptional customer service at Waitrose. Overseeing day-to-day shop operations while maximizing sales and customer satisfaction.

Responsibilities

  • Influence and motivate your team as a Team Manager in a Waitrose shop
  • Oversee the entire day-to-day operation of the shop
  • Maximise sales and profit while minimising wastage
  • Ensure consistently high levels of availability and merchandising
  • Improve and maintain customer satisfaction
  • Manage your team, leading and inspiring
  • Create a supportive culture of care and productivity
  • Engage and lead partners in delivering change effectively

Requirements

  • Experience of leading a team in a fast-paced, customer focused environment
  • People Management skills
  • Able to demonstrate an innate passion for and understanding of retail
  • Resilience to support and plan your team’s response to change
  • Ability to influence stakeholders
  • Advanced communication skills.
  • Experience of supporting with the Disciplinary and Grievance process (desirable)
  • Regulatory Compliance Management (desirable)
  • Personal Licence Holder (desirable)
  • Food Hygiene Level 3 (desirable)

Benefits

  • Enhanced Hours Premium arrangements
  • Night Premium of £4.50 per hour for certain hours worked
  • Ability to work flexible hours and weekends

Job title

Team Manager

Job type

Experience level

Mid levelSenior

Salary

£30,500 - £42,500 per year

Degree requirement

No Education Requirement

Location requirements

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