About the role

  • Principal Technology Product Manager for JLL’s Lease Abstraction Enterprise Platform enhancing operational capabilities. Collaborating with cross-functional teams to drive product adoption, AI accuracy, and data management.

Responsibilities

  • Own and prioritize the LEAP product roadmap and backlog in partnership with operations leadership, JBS (JLL Business Services), and business line stakeholders
  • Drive platform adoption across business lines by identifying barriers, aligning stakeholders, and building the business case for migration onto the common platform
  • Partner with data science and engineering teams to improve AI abstraction accuracy (targeting >85% first-pass yield), define model performance requirements, and validate outputs
  • Translate complex lease abstraction and data management workflows into clear product requirements, user stories, and acceptance criteria
  • Establish and monitor KPIs including adoption rates, average handling time (AHT), abstraction accuracy, and downstream data quality metrics
  • Lead stakeholder engagements with operations leaders to align on transformation milestones, capacity planning, and optimization priorities
  • Collaborate with the Enterprise Data Platform team to ensure LEAP outputs align with JLL’s enterprise data strategy and downstream consumption requirements
  • Drive change management efforts to support onboarding of new business lines and ensure smooth transitions from siloed abstraction workflows to the centralized platform
  • Leverage Agile methodologies to deliver incremental value, running sprint planning, backlog grooming, and retrospectives with cross-functional teams
  • Prepare progress reports for senior leadership on adoption milestones, efficiency gains, and platform performance

Requirements

  • Bachelor’s degree in Business, Engineering, Computer Science, or related field
  • 5–10 years of product management experience, with demonstrated ownership of enterprise platforms or operational technology products
  • Proven experience working with Agile development teams (Scrum/Kanban) and managing product backlogs in tools such as Jira or Azure DevOps
  • Strong understanding of business process analysis, workflow optimization, and the ability to translate operational needs into technical requirements
  • Experience defining and tracking product KPIs, success metrics, and ROI for technology initiatives
  • Demonstrated ability to drive adoption and change management across multiple business units or stakeholder groups
  • Experience with data products, analytics platforms, or reporting tools — ability to define requirements for dashboards and data visualization
  • Strong stakeholder management skills with the ability to lead without authority and build consensus across cross-functional teams
  • Excellent communication and documentation skills, including business requirement documents, product specs, and executive-level reporting
  • Comfort operating in a matrixed organization with competing priorities across business lines.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

Job title

Principal Technology Product Manager

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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