Principal Technology Product Manager for JLL’s Lease Abstraction Enterprise Platform enhancing operational capabilities. Collaborating with cross-functional teams to drive product adoption, AI accuracy, and data management.
Responsibilities
Own and prioritize the LEAP product roadmap and backlog in partnership with operations leadership, JBS (JLL Business Services), and business line stakeholders
Drive platform adoption across business lines by identifying barriers, aligning stakeholders, and building the business case for migration onto the common platform
Partner with data science and engineering teams to improve AI abstraction accuracy (targeting >85% first-pass yield), define model performance requirements, and validate outputs
Translate complex lease abstraction and data management workflows into clear product requirements, user stories, and acceptance criteria
Establish and monitor KPIs including adoption rates, average handling time (AHT), abstraction accuracy, and downstream data quality metrics
Lead stakeholder engagements with operations leaders to align on transformation milestones, capacity planning, and optimization priorities
Collaborate with the Enterprise Data Platform team to ensure LEAP outputs align with JLL’s enterprise data strategy and downstream consumption requirements
Drive change management efforts to support onboarding of new business lines and ensure smooth transitions from siloed abstraction workflows to the centralized platform
Leverage Agile methodologies to deliver incremental value, running sprint planning, backlog grooming, and retrospectives with cross-functional teams
Prepare progress reports for senior leadership on adoption milestones, efficiency gains, and platform performance
Requirements
Bachelor’s degree in Business, Engineering, Computer Science, or related field
5–10 years of product management experience, with demonstrated ownership of enterprise platforms or operational technology products
Proven experience working with Agile development teams (Scrum/Kanban) and managing product backlogs in tools such as Jira or Azure DevOps
Strong understanding of business process analysis, workflow optimization, and the ability to translate operational needs into technical requirements
Experience defining and tracking product KPIs, success metrics, and ROI for technology initiatives
Demonstrated ability to drive adoption and change management across multiple business units or stakeholder groups
Experience with data products, analytics platforms, or reporting tools — ability to define requirements for dashboards and data visualization
Strong stakeholder management skills with the ability to lead without authority and build consensus across cross-functional teams
Excellent communication and documentation skills, including business requirement documents, product specs, and executive-level reporting
Comfort operating in a matrixed organization with competing priorities across business lines.
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