Manager of Caregiver Relations at INTEGRIS Health, enhancing caregiver experience and resolving employee relations issues. Leading HR strategies and implementing care standards in the community environment.
About the role
- Franchise Business Manager managing relationships and performance across JETSET Pilates franchises. Focusing on operational excellence and brand consistency with a hands-on coaching approach.
Responsibilities
- Own the day-to-day business relationship for an assigned portfolio of franchisees
- Serve as the primary advisor to franchise owners and General Managers across operational, financial, and people-related topics
- Lead recurring consultative sessions and performance check-ins focused on execution, accountability, and growth
- Support franchisees through pre-opening, stabilization, and optimization phases of the business
- Fully own KPI analysis for assigned studios, including utilization, sales, retention, staffing costs, and profitability
- Review franchisee P&Ls and partner with owners on action plans to address cost control opportunities and performance gaps
- Coach franchisees on product mix, conversion, class schedule optimization, staffing, and utilization strategies
- Identify early warning signs of underperformance and proactively intervene with structured support plans
- Ensure franchisee adherence to JETSET brand standards, operating procedures, and required systems
- Conduct operational reviews, audits, and business evaluations as needed
- Act as the franchisee advocate internally, partnering closely with Marketing, Product & Talent, and Finance
- Support the rollout of new initiatives, programs, and tools across the franchise network
- Surface field insights, trends, and best practices to HQ leadership and New Studio Openings teams to inform continuous improvement
Requirements
- Bachelor’s degree in Business, Operations, Finance, Hospitality, or a related field (or equivalent professional experience)
- 5-7+ years of experience in franchise or studio operations, multi-unit leadership, or business consulting (Boutique fitness, wellness, hospitality, or retail strongly preferred)
- 3-5 years of experience reviewing P&Ls and developing performance improvement plans
- Proven ability to positively impact revenue growth, utilization, conversion, and overall P&L performance
- Strong knowledge of hiring, training, performance management, and team development best practices
- Excellent written and verbal communication skills
- 2 years of experience working deep in systems such as Mindbody, AXLE, and BI/reporting tools
- Ability to travel regularly to support franchise partners in the field
- A passion for boutique fitness, well-being, and community impact
Benefits
- 75% contribution to comprehensive individual health plan; plus dental, vision, life, and pet insurance options
- Up to 4% match to 401(k) plan with no waiting period
- Flexible fitness & wellness membership
- Paid time off and company holidays
- A culture that values innovation, ownership, and excellence
- Opportunity to join a dynamic team in a rapidly growing company
- A collaborative, supportive work environment where your contributions are valued and recognized
- Professional development opportunities to enhance your skills and advance your career
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Area Manager overseeing operations at Sutter Health Medical Foundation and Outpatient Clinics. Ensuring compliance and quality of patient care while managing budgets and resources.
General Manager responsible for leading daily operations and ensuring quality customer experience at Gerber Collision & Glass. Managing staff, budgets, and performance metrics in a collision repair environment.
General Manager leading a collision repair team in Guelph and Kitchener area. Ensuring customer satisfaction and operational efficiency while maintaining high - quality standards.
Environmental Task Manager supporting projects through all phases of site evaluation and remediation. Collaborating with a growing team to protect our natural environment and water resources.
Water Business Area Manager driving organic growth and managing water sector projects. Leading a high - performing team and collaborating strategically within the organization for successful project delivery.
Senior Research Manager responsible for managing Food & Beverage clients' market research projects. Collaborating with team members to analyze data and present insights to address client needs.
Market Research Manager ensuring brand health tracking while collaborating with clients and managing project timelines. Delivering insights and analytics to support brand strategies.
Manager overseeing personalization strategy and execution at Sally Beauty Holdings. Planning and delivering personalization roadmap across multi - channel ecosystem with collaboration from various teams.
Client Development Manager at Stantec focusing on public sector water clients in Colorado. Building strategic relationships and guiding major projects in the water sector.