Senior Manager of Internal Operations at CVS Health driving operational effectiveness and building community partnerships. Leads projects and develops team capabilities for workforce development.
About the role
- undefined
Responsibilities
- Atuar na construção e execução de ações alinhadas aos objetivos estratégicos do setor e da empresa, liderando entregas e contribuindo ativamente na execução junto ao time.
- Mapear, construir, otimizar e manter os processos operacionais, transformando estratégia em processos inteligentes, dados acionáveis e eficiência em toda a jornada do cliente.
- Garantir clareza, previsibilidade e ferramentas eficazes para que todas as áreas operem com alta performance.
- Liderar iniciativas de Processos e Eficiência Operacional.
- Desenvolver e manter Dados, Dashboards e Analytics Operacional.
- Atuar em Revenue Operations (RevOps), integrando Marketing, Vendas e CS.
- Criar e manter materiais e rotinas de Enablement para os times.
- Gerenciar, otimizar e evoluir a stack de ferramentas utilizada pela operação.
Requirements
- Graduação completa em áreas relacionadas (Administração, Engenharia, Processos, Tecnologia, Dados ou afins).
- Experiência prévia atuando com Dados, BizOps e RevOps.
- Domínio de dados (planilhas, SQL, entre outros)
- Experiência com CRM (preferencial: HubSpot).
- Conhecimento em mapeamento e automação de processos.
- Experiência com dashboards (Looker, Power BI, Data Studio, etc.).
Benefits
- Ambiente colaborativo e dinâmico.
- Cursos e oportunidades de desenvolvimento.
- Plano de benefícios flexíveis.
- Plano assistencial de saúde.
- Plano de saúde.
- Happy hour.
- No dress code.
- Café e chimarrão ilimitados.
- Day off de aniversário.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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