Key Account Manager overseeing OTR sales and customer relationships in South Africa. Responsible for developing new business and maintaining key customer portfolios with site visits.
About the role
- Sales Specialist seeking new hotel partners for the Grupo JCA, a Brazilian transport company. Responsible for negotiating partnerships, onboarding, and driving value in the marketplace.
Responsibilities
- Actively source new hotel partners (hotels, resorts and guesthouses) to join the marketplace, focusing on filling inventory gaps and increasing the value offering;
- Negotiate commercial terms, partnership conditions and inventory quotas, aiming for mutually beneficial agreements;
- Lead the onboarding process and initial relationship with new partners, ensuring offers go live quickly and efficiently;
- Design, plan and orchestrate commercial actions and exclusive promotional campaigns (e.g., flash sales, themed campaigns, lightning deals);
- Act as a liaison between the Commercial team and Marketing, Digital, CRM and BI (Business Intelligence) to ensure integrated execution of initiatives;
- Collaborate with Marketing/Digital to create briefs and communication materials (email marketing, banners, posts) to promote offers;
- Ensure partner offers and inventory are properly prioritized and communicated through CRM channels;
- Monitor and analyze the sales funnel at all stages (traffic, conversion, sales and revenue), identifying bottlenecks and improvement opportunities;
- Monitor and report the marketplace's main KPIs (Key Performance Indicators), ensuring sales and margin targets are met;
- Propose and implement platform and user experience improvements in collaboration with the Product/Technology team;
- Analyze competitors and market trends in travel and marketplaces to ensure a competitive value proposition;
- Generate insights from sales and customer behavior data to inform strategic planning and commercial decision-making.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Communications, Tourism or related fields;
- Knowledge of the hotel ecosystem and its operational and commercial challenges;
- Proven experience in Commercial, Sales, Business Development or Key Account Management roles;
- Solid experience with Marketplaces, E-commerce or Travel/Hospitality platforms (OTA - Online Travel Agency);
- Experience analyzing sales funnels and the performance of e-commerce/digital platforms.
Benefits
- Meal or Food Allowance: no employee deduction
- Grocery allowance (paid via benefit card)
- Work-from-home allowance
- Totalpass
- Commute/Transport voucher: 6% employee contribution
- Health insurance: with co-pay
- Dental plan: with co-pay
- Life insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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