Staff Solution Engineer at Super Micro Computer responsible for addressing project issues and providing technical support. Collaborating with teams to deliver customer satisfaction in a fast - paced environment.
About the role
- Solutions Consultant making an impact in pre-sales for Iterable's AI-powered platform. Collaborating with diverse teams to showcase the platform's value to prospects and customers.
Responsibilities
- Work closely with our Account Executives to assess prospect challenges, think critically to devise solutions, and strategize how to present that information
- Generate excitement around the Iterable platform by delivering compelling demonstrations and technical presentations tailored to diverse audiences
- Guide prospects and customers through structured platform evaluations and trials by aligning on success criteria, designing use-case driven test plans to help teams confidently make buying decisions
- Investigate prospects' technical landscape to provide a seamless integration recommendation
- Support prospects from initial scoping through to successful handoff to our Professional Services team
- Play a major role in helping to close SaaS deals
- Liaison with internal teams to deliver new features and drive adoption of the Iterable platform, as well as supporting up-sells and account growth
- Help prospects see the potential of Iterable AI by brainstorming innovative use cases, validating feasibility, and translating opportunities into practical next steps that drive measurable impact
- Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our org
- Have the opportunity to travel and be on-site with prospects when warranted
Requirements
- 4+ years in a similar pre-sales role, preferably SaaS and/or MarTech
- Technically curious and self-motivated – passionate about learning
- Deep knowledge in any of the following areas, particularly in the Martech/Adtech ecosystem: Mobile Integration, APIs, JSON, ElasticSearch, Programming
- Demonstrably strong verbal and written communication skills
- Team players who are willing to constantly iterate and drive results
- Ability to travel for work
- Fluency in English is required; proficiency in one additional European language (German, French, Spanish, Swedish, Norwegian, or Finnish) is strongly preferred.
Benefits
- Competitive salary, meaningful equity, & pension
- Comprehensive Private Medical Insurance
- Balance Day (First Friday off every month)
- Paid parental leave
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Complete laptop workstation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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