PV
Planet A VenturesHead of Brand & Communications
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IR
Hybrid Ingeniero/a de Soluciones de Comunicaciones Unificadas – VoIP, Broadsoft, Agentes Virtuales
Posted 2 days ago
About the role
- Ingeniería de soluciones de comunicaciones unificadas basadas en BroadSoft y plataformas de agentes virtuales (IVR, bots, asistentes conversacionales).
- Gestión de demandas B2B en el ámbito de plataformas y servicios para empresas.
- Interlocución técnica con equipos comerciales, ingeniería y clientes.
- Análisis de viabilidad y diseño de alto nivel según requisitos y soluciones de mercado.
Requirements
- 3 - 6 años de experiencia en comunicaciones unificadas.
- Conocimiento técnico de Cisco BroadSoft (provisión, configuración, SIP, SBCs).
- Manejo de protocolos de voz: SIP, RTP, SRTP, TLS.
- Conocimientos de VoIP, PBX virtuales y soluciones de colaboración (Webex, Teams).
- Experiencia integrando agentes virtuales (Dialogflow, Lex, Genesys, Nuance, etc.).
- Familiaridad con APIs REST y flujos de integración con CRMs o sistemas OSS/BSS.
- Español nativo/C1 y nivel B2 de inglés.
Benefits
- Modalidad hibrida: 80% teletrabajo.
- Retribución flexible (seguro médico, restaurante, transporte y guardería)
- 23 días de vacaciones
- Buen clima laboral
- Acceso ilimitado a formación tecnológica puntera en modalidad barra libre
- Contrato indefinido con IRIUM.
- Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa…
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
LR
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