Operations Coordinator managing daily operations for Intrepid's travel experiences. Assisting with bookings, compliance documentation, and collaborating with various teams for logistics.
Responsibilities
Coordinate the daily operational needs of the business
Assist with tour guide bookings and admin
Offer trip support and coordinate trips across the region
Work with procurement, finance processing and reporting
Maintain compliance documentation, coordinating logistics, and managing systems
Ensure the accuracy of data and partner with teams such as Reservations and Operations
Requirements
Minimum 2 years’ experience in a similar role or in DMC operations
Proficient in Microsoft Office (Word, Excel, Outlook) and experienced with document management systems
Strong knowledge of document control and accuracy
Experience with tour ground handling and reservations processes
Excellent systems literacy with the ability to quickly learn new platforms
Strong spoken and written English communication skills
Benefits
Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family
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