Digital Product Manager at Intrepid Travel leading strategy and delivery of website experiences. Collaborating with cross-functional teams to improve customer exploration and trip consideration.
Responsibilities
Lead the strategy and delivery of website experiences that help customers understand Company's brand, purpose and trip offering, and guide them through early exploration.
Take responsibility for how this work enables and connects into the broader end-to-end experience—ensuring customers move seamlessly from brand understanding through to trip consideration and deeper exploration.
Work closely with cross-functional teams and key stakeholders to drive alignment, clarity and momentum toward shared goals.
Shape direction for key parts of the journey, set and own outcomes, and work with a cross functional team to deliver.
Requirements
2+ years in a Product Owner, Product Manager role or similar
Strategic and outcome-oriented mindset - ability to shape product direction, set and own KPIs, and deliver measurable improvements aligned to business goals.
Customer-centric & user-experience focused - proven ability to understand and drive the best outcomes for customers
Analytical capability & data-driven decision making - Comfortable working with behavioural data and analytics
Cross-functional influence & communication skills - Excellent written and verbal communication; able to present product rationale (across teams and levels), influence stakeholders, build alignment and drive momentum in cross-functional environments
Delivery & prioritisation discipline - Able to translate strategy and insights into clear product requirements, prioritise backlog wisely, manage trade-offs and see products through with quality.
Adaptability and agility mindset - Comfortable working in a fast-paced, evolving environment. Capable of handling ambiguity, shifting priorities, and balancing short- and long-term goal.
Deep curiosity for AI & Emerging Technologies: Demonstrates curiosity and engagement with AI and emerging technologies, exploring how they can be practically applied to improve customer experiences, internal workflows and product decision-making.
Benefits
Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trip's
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family
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