Hybrid Digital Product Manager

at Intrepid Travel

• Job title: Digital Product Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Melbourne, Australia

About the role

• Digital Product Manager at Intrepid Travel leading strategy and delivery of website experiences. Collaborating with cross-functional teams to improve customer exploration and trip consideration.

Responsibilities

• Lead the strategy and delivery of website experiences that help customers understand Company's brand, purpose and trip offering, and guide them through early exploration.
• Take responsibility for how this work enables and connects into the broader end-to-end experience—ensuring customers move seamlessly from brand understanding through to trip consideration and deeper exploration.
• Work closely with cross-functional teams and key stakeholders to drive alignment, clarity and momentum toward shared goals.
• Shape direction for key parts of the journey, set and own outcomes, and work with a cross functional team to deliver.

Requirements

• 2+ years in a Product Owner, Product Manager role or similar
• Strategic and outcome-oriented mindset - ability to shape product direction, set and own KPIs, and deliver measurable improvements aligned to business goals.
• Customer-centric & user-experience focused - proven ability to understand and drive the best outcomes for customers
• Analytical capability & data-driven decision making - Comfortable working with behavioural data and analytics
• Cross-functional influence & communication skills - Excellent written and verbal communication; able to present product rationale (across teams and levels), influence stakeholders, build alignment and drive momentum in cross-functional environments
• Delivery & prioritisation discipline - Able to translate strategy and insights into clear product requirements, prioritise backlog wisely, manage trade-offs and see products through with quality.
• Adaptability and agility mindset - Comfortable working in a fast-paced, evolving environment. Capable of handling ambiguity, shifting priorities, and balancing short- and long-term goal.
• Deep curiosity for AI & Emerging Technologies: Demonstrates curiosity and engagement with AI and emerging technologies, exploring how they can be practically applied to improve customer experiences, internal workflows and product decision-making.

Benefits

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trip's
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family