Hybrid Solutions Architect

at International SOS

• Job title: Solutions Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: AWS, Azure, Cloud, Grafana, JavaScript, Microservices, Node.js, React, SQL, SSIS, .NET
• Location requirements: Hybrid, London, United Kingdom

About the role

• Solutions Architect ensuring efficient development of product-led, digital-first client-centric solutions at International SOS. Leading architectural decisions and fostering a high-performing team in West London.

Responsibilities

• Provide architectural oversight, Ownership and guidance for the design and implementation of complex digital solutions, ensuring alignment with enterprise architecture principles and industry best practices
• Mentor and develop a high-performing team of digital solution architects, fostering a culture of collaboration, innovation, and continuous learning
• Engage with stakeholders across the organization to understand business requirements, communicate architectural decisions, and gain buy-in for strategic initiatives
• Stay abreast of emerging technologies, trends, and industry developments, evaluating their potential impact on the organization and driving innovation through the adoption of new tools and methodologies.
• Conduct feasibility studies and risk assessments to identify potential technical challenges and propose mitigation strategies
• Establish and enforce architectural standards, policies, and guidelines to ensure consistency, scalability, and security across digital initiatives with continuous review and updated architecture documentation
• Collaborate with cross-functional teams including software development, data science and product management to deliver integrated digital solutions that meet business needs
• Identify potential risks and vulnerabilities associated with digital solutions, implementing proactive measures to mitigate security, privacy, compliance, and regulatory concerns
• Participate in building the digital technology strategy with Digital CTO, H3S CPO, Director, Products, and other architects

Requirements

• Extensive experience in solution architecture, with a focus on data management, data analytics and enterprise-scale applications involving large scale data systems
• Good product understanding and knowledge of product lifecycle
• Expertise in cloud technologies (e.g., AWS and Azure), microservices architecture, APIs, DevOps practices, and agile methodologies
• Architecture and/or development experience with .NET, SQL, SSRS, SSIS, Power Apps, React, Node JS, GIS Solutions, Hasura, Grafana, Bitbucket, JFrog, DevSecOps Tools like Circle CI, Win Forms, and related frameworks
• Good understanding, architecture and implementation experience of AI capabilities and platforms (Vector DBs, LLMs, Prompt engineering)
• Knowledge of enterprise data management frameworks, data warehousing strategies and data analytics systems
• Good understanding of data privacy and compliance, data management frameworks, Big data and data quality management
• Knowledge and experience in dealing with Compliance and Audit certifications such as PCIDSS, Cyber Essential and ISO27001 and security standards such as NIST
• Experience in architecting modern contact center case management solutions, integrating with CCaaS and Provider Life Cycle Management Application will be an added advantage.

Benefits

• Hybrid working: 3 days in the office.
• Private health care, dental cover, pension scheme, life insurance
• Discount schemes (Cycle2work, season ticket loans, gym discounts)
• Access to our Employee Assistance & Employee Support Programme
• Access to Chiswick Business Park
• Enjoy Work events (if based in London)