Quality Assurance Monitoring & Testing Analyst ensuring compliance and operational excellence in debt recovery solutions. Analyzing processes, collaborating with teams, and driving improvements in quality assurance.
About the role
- Assume responsibility for the preparation of deliverable tests and associated documents and provide support during these tests.
- Prepare test cases, test matrices and reports, and any other document required in your area based on Intact’s standards, processes and procedures.
- Identify, document and work closely with the product owner (PO), the developers and the scrum master to resolve issues by performing sufficient analysis to determine the root cause of defects, as required.
- Examine, analyze and assess requirements to prepare test plans and test cases.
Requirements
- Bachelor's degree in computer science or any combination of equivalent education and experience.
- Minimum 3-5 years of experience as a quality assurance analyst in an innovative environment within a large organization.
- 1+ years experience in Behavior-Driven Development framework (BDD)
- Nice to have: experience in a hybrid test environment (Manual and Automation)
- Automation tool experience (Playwright)
- Can work in an ever-changing IT environment and with multidisciplinary teams.
- Can communicate technical terminologies in non-technical language and vice versa.
- Knowledge of the insurance sector, an asset.
- No Canadian work experience required however must be eligible to work in Canada.
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
Benefits
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different.
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