Hybrid Product Owner – Contact Billing

at Intact

• Job title: Product Owner – Contact Billing
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$94,200 - CA$115,200 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Product Owner for Contact Billing Team at Intact, contributing to agile product management and collaboration with business and technical teams. Leading backlog planning and ensuring project success.

Responsibilities

• Define and outline the purpose of epics, collaborating with Business Analysts (BAs) to set development timelines, start, and end dates.
• Assign and prioritize backlog items, ensuring alignment with team’s skills, capacity, and major dependencies.
• Conduct story mapping and estimation, entering stories into Jira, and ensuring the backlog is well-ordered and communicated to stakeholders.
• Focus on the "why" behind each backlog item, understanding its business impact and alignment with the product vision.
• Collaborate with the Scrum Master to resolve impediments and guide the team toward achieving Release/Sprint goals.
• Actively participate in Scrum ceremonies and ensure stakeholder communication regarding progress and deadlines.
• Lead and inspire the team to deliver best-in-class products and meet project/deliverable success.
• Communicate effectively using appropriate vocabulary to convey ideas clearly, participating actively in discussions and fostering good working relationships.
• Collaborate with various teams on the strategy for rolling out new products or features and provide/seek support from peers regarding backlog planning and squad issues.
• Act as a positive change agent, influencing others to adopt new approaches and demonstrating comfort with ambiguity and evolving environments.
• Lead the evaluation and acceptance of product deliverables, ensuring adherence to acceptance criteria during sprint review.

Requirements

• Bachelor's degree or a combination of education & relevant experience will be considered
• Typically requires between 5 and 8 years of experience
• Experience working in product mode and project mode (an asset)
• Insurance background (an asset)
• CSPO or Product Owner certification (an asset)
• Excellent communication and interpersonal skills (oral and written)
• Planning methodology and relevant experience with proven knowledge of Agile methodology
• Working knowledge of Word, Excel, PowerPoint, and Jira
• Ability to work on multiple projects in teams or in a matrix environment (multitasking)
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)